The Star Air
mission is to provide quality service to our customers,
which we accomplish through our commitment to safety,
efficiency, punctuality and flexibility.
In order to
support our operation we have developed and implemented a
comprehensive Quality and Safety Management system, which
ensures business excellence, regulatory compliance and
safety. This system involves many feedback processes for
continual improvement and safety training for all employees.
The Star Air
dedication to safety and quality is essential for the
service we can offer our customers and is documented in our
quality policy statement as follows:
"The
ability to provide ever increasing value for money and
unsurpassed customer satisfaction is fundamental to our
future success. The Star Air commitment to Quality
Management makes major contributions to the overall
competitiveness and profitability of the company.
It is the duty of
all personnel to comply with rules and regulations,
including EU/EASA regulations, procedures, quality
standards, safety standards and any other standards
specified by Star Air.
The effectiveness
and suitability of the Quality Management System shall
regularly be reviewed in order to secure a continuous
improvement of the system.
Our reliance on
highly skilled and motivated staff will remain the backbone
of our organization and on whom our success will depend."
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